Jasper Gein is a minor character in SH4: The Room. Henry meets him in the forest level.

Andrew DeSalvo was a guard at the Wish House Orphanage. Henry first sees him locked in a cell in the prison and frees him.

Ben is a character in Silent Hill Orphan for mobile phones. He is the first of three characters controlled by the player in the game.

Female of about 20 years of age, resident of Orono, Maine.

She is earnest and mature, but has an obstinance in the core of her mind to push her way through once she makes a decision.

We already know Henry and Eileen well enough, so here are some of the other tenants…

Mira is the dog from the dog Ending of Silent Hill 2. Her first appearance was in the observation room of the hotel.

Robbie the Rabbit is on the mascots of Lakeside Amusement Park. He made his Silent Hill debut in Silent Hill 3, where you can see numerous Robbies (Heather isn’t sure if anyone is inside the costumes or not) all around the park. The souvenir shop also sells toy Robbies.

Tookie is the Toluca Mall mascot. He is a toucan with a multicolored beak.

Male in his early 40s, resident of Augusta, Maine.
He has a warm atmosphere about him, possesses a strong sense of duty, and is a philanthropist who won’t pass by someone in need.

Cybil Bennet was a police officer from Brahms in the first game (and the play novel), who was checking out Silent Hill and found Harry asleep in the cafe.